Wikipedia:Hubungi kami/Lain-lain

Contact us

Anda ialah seorang pelajar dan ingin menggunakan beberapa kandungan teks atau imej untuk projek sekolah

Untuk ini, walaupun sah, kami sebagai sebuah organisasi bebas tidak boleh memeberi keizinan berasingan, walaupun anda menghantar emel kepada kami. Sila baca Wikipedia:Hak cipta untuk maklumat lanjut.

Anda ingin membantah kandungan di dalam rencana Wikipedia

Yayasan Wikimedia tidak terlibat dalam kandungan rencana, penggunaan kata-kata kurang sopan dalamnya, dan isu perundangan (Diingatkan bahawa Yayasan Wikimedia terletak di US dan ia tertakluk kepada undang-undang di sana).

Dengan itu, ia adalah sia-sia untuk anda menghantar emel kepada meja bantuan Wikipedia bagi hal-hal sebegini seperti ia berat sebelah kepada mana-mana parti politik, syarikat mahupun produk.

Jika anda mempunyai pengetahuan berkenaan kandungan rencana tersebut, gunakannya dalam sumbangan menulis membetulkan apa-apa yang salah.

Anda ingin rencana Wikipedia menyertakan sebutan perkataan

Sila lihat jika cadangan anda telahpun ada di dalamn gaya penulisan Wikipedia. Untuk makluman, kami menggunakan bahasa Melayu baku seperti yang ditetapkan oleh Dewan Bahasa dan Pustaka, pusat rujukan persuratan Melayu.

Sesungguhnya rencana-rencana Wikipedia ditulis oleh sukarelawan tidak berbayar bekerja dari serantau dunia yang memahami bahasa Melayu. Kami tidak dapat memaksa mereka untuk mengikut setiap gaya penulisan yang disyorkan.

Jika cadangan anda belum lagi ada di sana, sila bincangkan di laman perbincangan yang sesuai. Sila baca dahulu apa yang telah dibincangkan sebelum membuka topik baru.

Kami tidak menerima cadangan melalui emel, kerana para sukarelawan kami di meja bantuan emel bertindak sebagai pengaturcara perbincangan sahaja. Iaitu, anda mestilah mempertahankan cadangan anda dengan isi-isi yang sesuai.

Anda ingin penyelia mengunci rencana tentang anda, syarikat ataupun organisasi anda agar hanya orang yang anda luluskan sahaja boleh sunting

Kami tidak menawarkan ciri ini. Walaupun perisian laman kami benarkannya (yang sememang tidak), dasar kami menyatakan bahawa setiap rencana terbuka untuk perbincangan dan penyuntingan oleh semua pembaca.

• Jika terdapat rencana yang telah dilaku musnah dan anda tidak dapat kembalikan ia sendiri, sila emelkan kepada info-en-vwikimedia.org bersertakan tajuk rencana tersebut.
• Jika rencana tersebut terlalu kerap berlaku vandlisme (cth. beberapa kali dalam sejam minimumnya), sila mohon untuk ia dilindungi Wikipedia:Permohonan melindungi laman.
• Jika anda inginkan rencana berkenaan anda dikawal oleh anda sendiri, sila buat satu di laman web anda.

Anda menerima satu emel misteri daripada kami atau anda telah melanggan senarai emel tanpa anda sedar

• Beberapa spam dihantar oleh syarikat pengiklanan mengunakan alamat palsu, termasuklah yang menggunakan @wikipedia.org atau @wikimedia.org. Kami tiada kaitan dengan itu dan tidak dapat membantu. Sila jangan hantar kepada kami atau memberi amaran.
• Sistem senarai emel kami memerlukan pengesahan sebelum melanggan. Maka, ia adalah mustahil untuk anda melanggan tanpa kesedaran anda. Senarai emel kami mempunyai nama seperti wikien-l@lists.wikimedia.org atau lebih kurang. Jika anda menerima senarai emel berkata mengenai Wikipedia tetapi datang dari alamat berbeza, kami tidak dapat membantu anda untuk itu.
• Lihat juga en:Wikipedia:Phishing e-mails.

Our search engine is insufficient, it should do spelling correction etc.

The Wikimedia Foundation is regularly updating the internal search engine (MediaWiki search); please know this is an ongoing project. You may also use search engines such as Google [1] or Bing [2] or Exalead [3] to search Wikipedia.

Problems viewing the pages (fonts etc.)

Such problems can include: fonts are too small, unreadable etc.

In almost all cases, these are due to problems on the user's machine, including preferences in the browser (fonts, colors, image views, proxy servers etc.). Please try looking before contacting us. It seems that certain popular Web browsers have bad default settings for "Unicode", "ISO-10646-1" or "UTF-8" page viewing, in particular too small fonts; we suggest you tinker with these particular font settings.

Think of the following: such problems, if on our servers' side, would be likely to affect hundreds of thousands of users. It is thus very unlikely that you would be the first person to advise us of such an issue.

If you still want to contact us, please email info-enwikimedia.org, giving the following details:

• browser (Internet Explorer vs Firefox vs Konqueror vs...) and version number
• operating system (Microsoft Windows vs Mac OS X vs GNU/Linux vs...) and version
• any special settings that you have
• username on Wikipedia, if you have an account
• the kind of text you were looking at, if applicable, especially if the text is in a non Latin script (Chinese, Thai, Hebrew, etc.)
• possibly, a screenshot of the display (sent as an image file; some of our volunteers' systems cannot process Microsoft Word)

We just cannot process requests lacking these precisions, such as "your main page is garbled" or "your text is written in tiny, unreadable characters", because, either we have a general problem and we already know about it, or it is a problem depending on certain parameters on your computer and it displays fine on our machines; thus we cannot reproduce it and debug it.

Bugs in the MediaWiki software

File a bug report on Bugzilla: bugzilla.wikimedia.org (you will need to create a free login there)

Donations

See our donations page.

Problem with an article about you or someone you represent

See our special page for such matters.

Other problems with articles

Please see Wikipedia:Contact us/Article problem/Factual error.

Error messages when searching, editing or viewing articles

All errors are logged, and the web site is closely monitored. Technical staff are aware of these problems whenever they happen. Please do not email us regarding them.

Article does not appear when searching

The database for searching is updated approximately every 4-6 weeks. Changes do not appear there right away.

Similar constraints apply to Google and other external search engines: their databases get updated every so often. We have no control over their operations and cannot force them to update themselves.

Partnerships, joint ventures, and governmental and regulatory affairs

Contact the Wikimedia Foundation.

Other problems or questions related to Wikipedia

• Please really check that your question genuinely isn't answered anywhere else. Please bear in mind that this service is operated by volunteers.
• Routine editing disputes are not resolved via e-mail. See the dispute resolution page.
• Please do not email us about mistakes in articles unless the article is about you or someone you represent. Instead, fix it yourself or use the talk page to leave a message for other editors.
• Please do not email us to request additions to articles. We simply do not have any staff to process them. You can add them yourself, using the edit feature at the top of the page.
• If you use a spam filter, be sure that it will allow our reply to reach you.
• We get over 10,000 emails per day. If your question is already explained on this page or Wikipedia:Contact us, or if you don't have a good summary as the email topic and first sentence, your email may be deleted without response.

• E-mail us at info-en-o@wikimedia.org